high quality auto inspection equipment Car Diagnostic Tool CREATOR C502 OBD2 Automotive Scanner for Mercedes Benz W211 W203 W124 OBD2 Engine Fault OBD2 Code Reader best car inspection equipment Code Readers & Scanning Tools

Code: TD-3256801536344397 4 orders
Free Shipping
$ 124.6 $ 136.9
Color: C502
high quality auto inspection equipment Car Diagnostic Tool CREATOR C502 OBD2 Automotive Scanner for Mercedes Benz W211 W203 W124 OBD2 Engine Fault OBD2 Code Reader best car inspection equipment
Note

Quantity:
Image
Other people want this. 22 people have this in their carts right now.
Brand Name:  OKDIAG
Certification:  NONE
Origin:  CN(Origin)
Special Features:  OBDII/EOBD
Software Version:  Latest
Software Update:  Yes
Hardware Version:  Latest
Item Type:  Code Readers & Scan Tools
Name:  C502 Benz + OBD Multi-System Scanner
Fit for:  Specially designed for Mercedes models
Special function:  Clear all of Classes' diagnostic faults in the Mercedes
Such as 1:  ETC-Electronic transmission control
Such as 2:  ME-SFI-Motor electronics
Such as 3:  AB-Airbag
Such as 4:  ABS-Antilock brake system
Such as 5:  EZS-Electronic ignition switch
Type:  OBDII features
Funtions:  Read codes Erase codes ECU information
Supplies:  Color LCD display and presonalized funtion menu
OBDII/EOBD softwar support:  Many cars

Creator C502 for BENZ & OBDII/EOBD  Multi-system Scanner


Creator C502 for BENZ Software Version: C502 V10.1

Supports all the for BNEZ models before 2016

Include Chassis:117, 129, 140, 156, 163, 164, 166, 168, 169, 170, 171, 172, 176, 197, 199, 202, 203, 204, 205, 207, 208, 209, 210,
211, 212, 215, 216, 217, 218, 219, 220, 221, 222, 230, 231, 240, 245, 246, 251, 253, 292, 461, 463, X 164, X 204
Functions: Read codes, Erase codes, ECU information



Creator C502 OBDII & EOBD Software Description:


Works on all 2001 and later OBDII compliant PETROL European vehicles
Works on all 2004 and later OBDII compliant DIESEL European vehicles
Works on all 1996 and later OBDII compliant US and Asian vehicles
Easily determines the cause of the "Check Engine Light ( MIL)"
Retrieves generic (P0, P2, P3, and U0) and manufacturer specific (P1, P3,and U1) codes
Turns off Check Engine Light (MIL), clears codes and resets monitors
Displays DTC definitions on unit screen
Views freeze frame data
Identifies pending codes
Reads live PCM datastream
Graph displays live PCM datastream
Read I/M Readiness Status
Displays live O2 sensor test data
Performs modules present test
Retrieves vehicle information (VIN, CIN and CVN)
Supports CAN (Controller Area Network) and all other current OBD-II protocols



Creator C502 Specifications:


A) Display: Color, 320 x 240 pixel display with contrast adjustment
B) Operation Temperature: - 20 ℃ -- 75 ℃
C) Storage Temperature:  -40 ℃  --  120 ℃
D) Power:  8V -- 24V



Product Troubleshooting
Vehicle Linking Error


A communication error occurs if the scan tool fails to communicate with the vehicle’s ECU (Engine Control Unit).

You need to do the following to check up:


A) Verify that the ignition is ON;
B) Check if the scan tool’s OBD II connector is securely connected to the vehicle’s DLC;
C) Verify that the vehicle is OBD2 compliant;
D) Turn the ignition off and wait for about 10 seconds. Turn the
E) Ignition back to on and continue the testing.
F) Verify the control module is not defective



Scan tool doesn’t power up
If the scan tool won’t power up or operates incorrectly in any other way, you need to do the following to check up:


A) Check if the scan tool’s OBD II connector is securely connected to the vehicle’s DLC;
B) Check if the DLC pins are bent or broken. Clean the DLC pins if necessary.
C) Check vehicle battery to make sure it is still good with at least 8.0 volts.

Supports for BENZ before 2016 all models:
A Class:169,168,176
B Class:245,246
C Class:202,203,204,205
CL Class:140,215,216
CLK Class:209,208
CLA Class:117
E Class:212,207,211,210
CLS Class:218,219
G Class:416,463
GL Class:X164,166
GLK Class:X204
M Class:164,163,166,292
R Class:251
S Class:140,217,220,221,222
SL Class:129,230,231
SLK Class:170,171,172
SLR Class:199
MayBach:240

System coverage (for Mercedes Vehicles only):


CDID-Common Rail Diesel Injection
DFI-Electronic distributor injection system diesel
DKG-Electronic transmission control for double-plate clutch transmission
DTR-Distronic
ECM-Engine control monolith
EFP,TPM,ISC-Electronic accelerator pedal,Cruise control,Idle speed control
EMPI - Electronic Motor Pump Inverter
ESM-Electronic selector module
ETC-Electronic transmission control
EZS-Electronic ignition switch
FCVT-Continuously variable automatic transmission
FSCU Left-Control unit 'Left fuel pump'
FSCU Right-Control unit 'Right fuel pump'
FSCU-Fuel pump
FSCU01 - Control unit Fuel pump
FSCU04 - Left fuel pump
FSCU04 - Right fuel pump
FSCU05 - Control unit Fuel pump
FSCU06 - Control unit Fuel pump
FSCU07 - Control unit Fuel pump
FSCU08 - Control unit Fuel pump
FTC-Front transmission control
FTC2 -Front transmission control2
GRM-Gear recognition module
HAQ-Interwheel differential lock at rear axle
HFM-SFI-Hot film engine management
HSG-Hybrid control unit
IFI-Electronic in-line injection system diesel
IRS-HLA - Outer left rear intelligent radar sensor system
IRS-HRA-Outer right rear intelligent radar sensor system
ISM - Shift module
ISM-Intelligent servo module
ISM-Shift module
ME - Motor electronics 'SIM271DE20' for combustion engine 'M271EVO'
ME - Motor electronics ME1778 for combustion engine M277
ME - Motor electronics MED177 for combustion engine M276
ME - Motor electronics MED177 for combustion engine M276 Turbocharger
ME - Motro electronics CNGCM246 for combustion engine 379CNG
ME 2.7.2-Motor electronics 2.7.2
ME 9.7 (AMG)-Motor electronics 9.7 (AMG)
ME 9.7-Motor electronics 9.7
ME-Motor electronics 'ME1778' for combustion engine 'M277'
ME-Motor electronics 'MED177AMG' for combustion engine 'M152'
ME-Motor electronics 'MED40' for combustion engine 'M270'
ME-Motor electronics 'MED40AMG' for combustion engine 'M133'
ME-Motor electronics 'MED40CNG' for combustion engine 'M274'
ME-SF 17.7-Motor electronics 17.7
ME-SFI 2.0-Motor electronics 2.0
ME-SFI 2.7-Motor electronics 2.7
ME-SFI 2.7.1-Motor electronics 2.7.1
ME-SFI 2.8-Motor electronics 2.8
ME-SFI-CNG compressed natural gas
ME-SFI-Gasoline engine control
ME-SFI-Motor electronics,
ME1-SFI-Motor electronics
ME1LI-Motor electronics 1 LI
ME1RE-Motor electronics 1 RE
ME2-SFI-Motor electronics 2
MED 17.7-Motor electronics for direct injection 17.7
MED 9.7-Motor electronics for direct injection 9.7
PTCU - Control unit powertrain
PTCU-Common powertrain controller
SCR - Selective catalytic reduction
SCR-Selective Catalytic Reduction
SEQ-Sequentronic automated manual transmission
SG-EM - Electric motor control unit
SG-EM - Power electronics
SG-EM-Power electronics
SG-SOGE-AGA - Sound generator for exhaust system
SGR-Radar sensors control unit
VG - All-wheel drive
VG - Transfer case
VGS - Fully integrated transmission control
VGS - Transmission control for 7-speed transimssion
VGS - Transmission control for 9-speed transimssion
mbrace-mbrace

Chassis:
ABC-ABC
ABC-ABC active body control
ABR-Adaptive Brake
ABS-Antilock brake system
ADS-Adaptive damping system
AIRMATIC
ASR-Acceleration Slip Regulation
BAS-Brake assist
CC-Cruise control
DTR-Distronic
EFB-Electronic parking brake
EGS,EAG-Electronic control for automatic transmission
EHPS-Electrohydraulic Power Steering
ES-Electric power steering
ESP-Electronic stability program
ESP-Regenerative braking system
ETS-Electronic traction system
Electronic parking brake-Electric parking brake
FWGW-Chassis gateway
RBS-Regenerative braking system
Roll control-Roll control
SBC-Right Sensotronic Brake Control
SBC-Sensotronic Brake Control
SPS-Speed-sensitive power steering
Suspension
TPC-Tire pressure monitor
TPM - Tire pressure monitor
Traction systems ABS
VP-Vacuum pump brake booster

Body:
AAM-All Activity Module
AB-Airbag
ACL [ZLB]-Air brake (spoiler) and central locking control unit
AGS - Active bell buckle
AHE-Trailer recognition
AIRSCARF-AIRSCARF system
ALWR-Headlamp range adjustment
AMG DRVU-AMG DRIVE UNIT
APS-Auto pilot system
ATA - Interior motion sensor
ATA-ATA[EDW]/tow-away protection/interior protection
ATA-Anti-theft alarm system
AirBag
BCG-Remote control(Rear control field)
BCM-Battery control module
BKGS-Brake cooling and gearshift
BMS-Battery management system
BNS-Vehicle power supply control module
C-AAC-Convenience automatic air conditioning/AAC-Automatic air conditioning/HEAT-Automatic heater
CCM-Multifunction control module
CGW-Central gateway
CGW[ZGW]-Central gateway
COU[ZBE]-Central operating unit
CRN-Center roof node
DAS-Drive authorization system
DC/DC-DC/DC converter
DDW-DC/DC converter
Dr-side SAM-Driver signal acquisition and actuation module
Driver-side SAM - Front signal acquisition and actuation module
Driver-side SAM-Driver signal acquisition and actuation module
EAM-Extended activity module
EZS-Electronic ignition lock
EZS-Electronic ignition switch
Fire extinguishing system and emergency fresh air system(FLANFS) - Fire extinguishing air system
Fire extinguishing system and emergency fresh air system(FLANFS) - Fire extinguishing system and emergency fresh air system
HB-Heater booster
HBF (Rear control panel)-Rear control field
HKS-Tailgate control
HRA-Automatic headlamp range adjustment and headlamp control
HRA-FL-Front left headlamp range control
HRA-FR-Front right headlamp range control
HRA-Headlamp range adjustment
IRS-HLA-Outer left rear intelligent radar sensor system
IRS-HRA-Outer right rear intelligent radar sensor system
KFB-Power windows,emergency opening,convenience closing,tilting/sliding roof
KG-KEYLESS GO
LCP-Lower control panel
LCP-Lower operating panel with power window function
MFK-Multifunction camera
MSC-MAGIC SKY CONTROL
MSS-Special vehicle multifunction control module
Multifunction control unit-Multifunction control unit
N93/4 (Vehicle gateway control unit)
OCP-Overhead control panel
On board electrical system(voltage supply)
PSD-Panoramic sliding roof
PSD-Panoramic sliding roof(Interior CAN bus)
PSE-Pneumatic system equipment
PTS-Parktronic system
Pass-side SAM-Passenger-side signal acquisition and actuation module
REAR SAM-Rear signal acquisition and actuation module
RFL(DAS2)-Radio frequency locking (drive authorization stage 2)
RFL-Radio frequency locking/electric central locking
RS-Roadster soft top
RVC-Rollover bar soft top control module
Rear SAM 1-Rear signal acquisition and actuation module1
Rear SAM 2-Rear signal acquisition and actuation module2
Rear SAM-Rear signal acquisition and actuation module
Rear-Rear control unit
RevETR-LF-Left front reversible emergency tensioning retractor
RevETR-RF-Right front reversible emergency tensioning retractor
SAM-F-Signal acquisition and actuation module front
SAM-FL-Front left signal acquisition and actuation module
SAM-FR-Front right signal acquisition and actuation module
SAM-Signal acquisition and actuation module
SCCM-Steering column module
SCM-Steering column module
SD-Control module 'Sliding roof '
SEM-Security Module(Up to model year 1999)
SG-BMS - Battery management system control unit
SG-DDW - DC/DC converter control unit
SG-FOND - Rear control unit
SG-LG - Charger
SG-SOGE-E - Sound generator for electric vehicle
SG-SW-Control unit 'Headlamp'
SG-SW-L - Left headlamp
SG-SW-R - Right headlamp
SGR-Radar sensors control unit
SOGESTAR2 - Sound generator for electric vehicle
SRS-Supplemental restraint system
System diagnosis(CAN)
Trailer recognition module
UCP-Upper control panel
VBF (Front control panel)-Front control panel
VDS-Soft top control
VDS-Vario roof control
VR-Vario roof
WSS-Weight sensing system
XALWA-L-Left xenon headlamp
XALWA-R-Right xenon headlamp

Information and communication:
360camera-360camera
AGW-Audio gateway (MOST network management, diagnosis gateway, radio tuner)
AGW-Audio gateway or Audio 20 with CD drive
AMG DRVU-AMG DRIVE UNIT
AMG PM-AMG Performance Media
ASSYST PLUS
AUDIO
AVC-Audio video controller
AVE-H - Controller unit Rear entertainment system
AVE-H - DVD player
AVE-H-Rear audio video unit
Audio-Audio 5 USB
Audio-Audio or COMAND
BSN-Battery sensor
CDC-CD changer
CDC-CD changer(REAR)
CM-Compass module
COMAND
COMAND or AUDIO
COU[ZBE] - Audio/COMAND operating unit
CTEL over K-wire-Telematic system
CTEL-Cellular telephone 1 (fixed installation or portable)(D2B)
CTEL-Cellular telephone
CTEL-Cellular telephone(JAPAN)
CTEL-Mobile phone adapter with universal interface
CTEL-Telecommunication for telematics services
D-FOL - Display in left rear passenger compartment
D-FOR - Display in right rear passenger compartment
D2B-COMAND, MCS or AUDIO
DAB-Digital radio
DN-Dynamic navigation by means of CTEL
DSI-DIRECT SELECT interface
Drive Kit Plus - Drive kit for iPhone
Drive-side SAM-Front signal acquisition and actuation module
E-call [Japan]-Emergency call system
E-call [Japan]-Telematic system
E-call [USA]-Emergency call system
E-call [USA]-Telematic system
E-call-Telecommunication for telematics services
ELC - Electronic level control
ES-Electrical power steering
GPS box
Head-up display - Head-up display
IC-Instrument cluster
ICI-InCar Internet
ICM-Instrument cluster
ICM-Instrument cluster with maintenance interval display
ICS-Information and communication system
KOMO - Communication module Telematics services
KTL-Left headphone transmitter
KTR-Right headphone transmitter
Left rear screen
MB Portal-Telematic services WAP,E-mail,Mercedes-Benz Portal
MCS CD-CD player in MCS
MCS navigation-Navigation in MCS
MCS-Modular control system
ME - Motor electronics 'SIM271DE20' for combustion engine 'M271EVO'
ME - Motro electronics CNGCM_212 for combustion engine
MFK-Multifunction camera
MIF - Media interface
NAV-Navigation module
NAVI-Navigation system
NAVI20 - Navigation
NSA-Night View Assist
PTS-Parktronic
RFK-Backup camera
RS-Roadster soft top
Right rear screen
SCM [MRM]-Steering column module
SDAR-Satellite radio
SDAR-Satellite radio(Valid for USA)
SG-FOND-Rear control unit
SOUND- Sound system
Sound system (Bass amplifier)
Sound system (Main amplifier)
TB5 - TV tuner Tuner unit
TELE AID-Control unit
TELE AID-Emergency call system
TELE AID-Telecommunication for telematics services
TELE AID-Telematic service Emergency call
TELE AID-Telematic services Emergency call
TELE AID-Telematic services MB Info,Roadside assistance(USA, Canada),Tele diagnosis(ECE)
TELE AID-Telematic services Remote door unlocking,Remote door locking
TELE AID-Telematic services Stolen vehicle tracking
TELE AID-Telematic services Stolen vehicle tracking,Help call
TELE AID-Telematic services Tele diagnosis,MB Info,Remote door unlocking
TELE AID-Telematic system
TPAD - Touchpad
TSTH-Radio remote control of stationary heater
TV-TV tuner
TV-TV tuner(AGW)
TV-TV tuner(REAR)
Telephone adapter for portable CTEL-Telecommunication for telematics services
Tuner-Standard tuner
Tuner-Tuner sound
UCI-Media interface
UHI- Cellular telephone 1 (fixed installation or portable)(D2B)
VCS-Voice control
WSP immobilizer
ZAN - Audio/COMAND display
mbrace - mbrace

Seats and doors:
AIRSCARF
AMKS-LF-Active multicontour seat
AMKS-RF-Active multicontour seat
ARWT-Automatic rear-end door
DCM-FL-Door control module front left
DCM-FR-Door control module front right
DCM-L-Door control module left
DCM-R-Door control module right
DCM-RL-Door control module rear left
DCM-RR-Door control module rear right
DCM1-Door control module front driver side
DCM2-Door control module front passenger side
DCM3-Door control module rear driver side
DCM4-Door control module rear passenger side
DCU-LF-Left front door
DCU-LR-Left rear door
DCU-RF-Right front door
DCU-RR-Right rear door
DS-LF-Left front dynamic seat
DS-RF-Right front dynamic seat
DSP-Pneumatic pump for dynamic seat
ERA-Electric fold-down backrest system (3rd seat row)
ESA 'Driver'-Electric seat adjustment 'Driver'
ESA 'Driver'-Electrical seat adjustment 'Driver' with memory function
ESA Driver - Electric seat adjustmnet Driver
ESA Driver - Electric seat adjustmnet Driver with memory function
ESA Front passenger - Electric seat adjustment Front passenger
ESA Front passenger - Electric seat adjustment Front passenger with memory function
ESA driver-Electric seat adjustment driver
ESA driver-Electric seat adjustment driver (with memory)
ESA passenger
ESA passenger-Electric seat adjustment passenger
ESA'Front passenger'-Electric seat adjustment 'Front passenger' with memory function
ESA-Electirc seat adjustment 'Front passenger'
ESA-FL-Electric seat adjustment front left
ESA-FR-Electric seat adjustment front right
ESA-LR-Left rear electrical seat adjustment
ESA-R-Electric seat adjustment rear
ESA-RR-Right rear electrical seat adjustment
HKS - Tailgate control
HS-Seat heater
LAE [LAA]-Loading floor automatically extendable
LDCA-Electric left door closing assist
Left rear ESE - Left rear electrical seat adjustment
MKL-HL-Rear left multicontour backrest
MKL-HR-Rear right multicontour backrest
MKS-BFS-Multicontour seat 'Front passenger'
MKS-FS-Multicontour seat 'Driver'
MKS-LF - Left front multicontour seat
MKS-LF - Left rear multicontour seat
MKS-LR - Left rear multicontour seat
MKS-RF - Right front multicontour seat
MKS-RF - Right rear multicontour seat
OSB-FL-Multicontour backrest front left
OSB-FR-Multicontour backrest front right
OSB-R-Multicontour backrest rear
PPAMKS - Pneumatic pump for multicontour seat
PWC-Partition wall control module
RCM-Rear control module
RDCA-Electric right door closing assist
REDC-Rear-end door closing control module
RWT-Rear-end door control module
Right rear ESE - Right rear electrical seat adjustment
SIH-FOND-Rear passenger compartment seat heater
TLC-Trunk lid control
TSG-ML-Left center door control unit (interior Can bus)
TSG-MR-Right center door control unit (interior Can bus)

Air conditioning:
AAC-Air conditioning
AAC-Automatic air conditioning
C-AAC-Convenience automatic air conditioning/AAC-Automatic air conditioning/HEAT-Automatic heater
EKMK-Electric refrigerant compressor
HBF-Rear control panel
HSW-Heated steering wheel
KBE-H-Rear A/C operating unit
LRH-Steering wheel heater
REAR AC-Rear air conditioning
SCR - Selective catalytic reduction
SG-EM - Power electronics
STH-Stationary heater
STH-Stationary heater with remote control
TAC-Automatic temperature control

LIN Bus:
AISP-Dimming inside rearview mirror
AMLAB-L 1-Actuation module 1, LED exterior lighting, left front
AMLAB-L 2-Actuation module 2, LED exterior lighting, left front
AMLAB-R 1-Actuation module 1, LED exterior lighting, right front
AMLAB-R 2-Actuation module 2, LED exterior lighting, right front
AS-Alarm siren
AU-Analog clock
BFS LSE-Lumbar support 'Front passenger seat'
BSN-Battery sensor
GTO-Garage door opener
LCP-Lower control panel
OCP-Overhead control panel
ORBF-Off-road operating panel
RGLS-Rain/light sensor
UCP-Upper control panel

Driver assistance system:
DTR-DISTRONIC
IRS-HLA-Outer left rear intelligent radar sensor system
IRS-HRA-Outer right rear intelligent radar sensor system
KAB - Camera cover
MFK - Multifunction camera(mono)
MFK - Multifunction camera(stereo)
NSA-Night View Assist
PARK - Parking system
PTS - PARKTRONIC
RFK-Backup camera
SG-AWF - COLLISION PREVENTION ASSIST
SGR-Radar sensors control unit
TPM-Tire pressure monitor

high quality auto inspection equipment Car Diagnostic Tool CREATOR C502 OBD2 Automotive Scanner for Mercedes Benz W211 W203 W124 OBD2 Engine Fault OBD2 Code Reader best car inspection equipment
high quality auto inspection equipment Car Diagnostic Tool CREATOR C502 OBD2 Automotive Scanner for Mercedes Benz W211 W203 W124 OBD2 Engine Fault OBD2 Code Reader best car inspection equipment
high quality auto inspection equipment Car Diagnostic Tool CREATOR C502 OBD2 Automotive Scanner for Mercedes Benz W211 W203 W124 OBD2 Engine Fault OBD2 Code Reader best car inspection equipment
high quality auto inspection equipment Car Diagnostic Tool CREATOR C502 OBD2 Automotive Scanner for Mercedes Benz W211 W203 W124 OBD2 Engine Fault OBD2 Code Reader best car inspection equipment
high quality auto inspection equipment Car Diagnostic Tool CREATOR C502 OBD2 Automotive Scanner for Mercedes Benz W211 W203 W124 OBD2 Engine Fault OBD2 Code Reader best car inspection equipment
high quality auto inspection equipment Car Diagnostic Tool CREATOR C502 OBD2 Automotive Scanner for Mercedes Benz W211 W203 W124 OBD2 Engine Fault OBD2 Code Reader best car inspection equipment
high quality auto inspection equipment Car Diagnostic Tool CREATOR C502 OBD2 Automotive Scanner for Mercedes Benz W211 W203 W124 OBD2 Engine Fault OBD2 Code Reader best car inspection equipment
high quality auto inspection equipment Car Diagnostic Tool CREATOR C502 OBD2 Automotive Scanner for Mercedes Benz W211 W203 W124 OBD2 Engine Fault OBD2 Code Reader best car inspection equipment
high quality auto inspection equipment Car Diagnostic Tool CREATOR C502 OBD2 Automotive Scanner for Mercedes Benz W211 W203 W124 OBD2 Engine Fault OBD2 Code Reader best car inspection equipment
high quality auto inspection equipment Car Diagnostic Tool CREATOR C502 OBD2 Automotive Scanner for Mercedes Benz W211 W203 W124 OBD2 Engine Fault OBD2 Code Reader best car inspection equipment
high quality auto inspection equipment Car Diagnostic Tool CREATOR C502 OBD2 Automotive Scanner for Mercedes Benz W211 W203 W124 OBD2 Engine Fault OBD2 Code Reader best car inspection equipment

DELIVERY ESTIMATE

We processes orders between Monday and Friday. Orders will be processed within 5 business days of ordering and shipped the next day after the processing day. Please note that we don't ship on weekends.

We deliver your orders in 15-20 working days (free shipping), International orders delivery is subjected to the policy of third party courier service, and differs from country to country basis.

Due to the Covid-19 pandemic, you may experience delivery delays but we are committed to getting your order to you as soon as possible.

Note: Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.

 

RETURN POLICY

At MMO-Dropship we strive to make our customers 100% satisfied with the product they’ve purchased from us. If you are experiencing any shipping or products issues, and you’re feeling frustrated, then please send us an email and our team will assist you right away.

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at [email protected]. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at [email protected].

 

 

DAMAGED ITEM AND LOW QUALITY 

For the fastest resolution, please include a photograph demonstrating the poor quality or the damaged area of the item. The most optimal pictures are on a flat surface, with the tag and error clearly displayed. 

We will use this information to help you with your order, and eliminate errors in future.

 

 

REFUND POLICY

If you feel the product that you’ve purchased does not show the requirements that you initially had in mind, then you do have the option to request a refund.

Here are the circumstances in which refunds will be granted:

You can get a refund if:

  • You aren't happy with your order: You’ve purchased your MMO-Dropship products in the last 7 days and want to return them, we will process full refund as soon as possible when we receive the items from you
  • The product you’ve purchased is completely non-functional
  • You did not receive your product within 60 business days or 90 business days (South America) of purchase

Please note that refunds can take 3-5 business days to return in your account.

You can always contact us for any return question at [email protected].

(+84) 966.889.186