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Origin: | Mainland China |
---|---|
Material: | Ceramic |
Metal Type: | Other |
Certification: | CE / EU,CIQ,EEC,SGS |
Feature: | Eco-Friendly,Stocked |
Model Number: | SR101 |
Type: | Sharpeners |
Product name: Kitchen Knife Sharpener
Brand: RSCHEF,
1 Payment
The platform supports buyers through the credit card (RMB $channel and channel), WebMoney (WM),
TT, Qiwi, Western Union remittance wallet, Brazil Boleto, SOFORT Banking etc. this in several way
About payment or platform you can also contact:
http://www.aliexpress.com/help/newContactUs.htm
2 Resend or refund
When receive product,please check and comfirm if it has something wrong
When special circumstances occur:
1) contact us: damage== resend new one.
2) contact us: ship so long== to push / extend delivery date.
3) contact us: wrong product== resend right one.
Just to contact us before feedback!!
You know, helping you solve problem is always better than giving bad feedback before giving chance for us to help.
3 Shipping
(1) Please use valid receipt address and phone number Almost all packages will be delivered to the door,
except for few remote area, which may be required to receive at local post office.
(2) Item will be shipped by your appointed shipping, except for some special circumstances:
shipping may lose the product;shipping time is too long;can not send by that shipping;shipping is over weight
(3) shipping tracking website: http://global.cainiao.com/
Http://www.17track.net/zh-cn
If you can not check tracking information, please contact us.
4 Package
(1) For the packing,we select high quality 15MM/15MM/20MM EPE to ensure no damage
(2) Different products will be packaged in different ways, especially in the corner of the place will pay special attention to.
(3) In addition, we will continue to improve the packaging to ensure good condition.
5 Contact
We have a serving team, if you have any problem, we will reponse you very quickly.
If you have any problems,pls feel free to contact us.
6 Feedback
Please give us 5 stars feedback if you satisfied with our product or service,we are longing for your evaluation!
DELIVERY ESTIMATE
We processes orders between Monday and Friday. Orders will be processed within 5 business days of ordering and shipped the next day after the processing day. Please note that we don't ship on weekends.
We deliver your orders in 15-20 working days (free shipping), International orders delivery is subjected to the policy of third party courier service, and differs from country to country basis.
Due to the Covid-19 pandemic, you may experience delivery delays but we are committed to getting your order to you as soon as possible.
Note: Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.
RETURN POLICY
At MMO-Dropship we strive to make our customers 100% satisfied with the product they’ve purchased from us. If you are experiencing any shipping or products issues, and you’re feeling frustrated, then please send us an email and our team will assist you right away.
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at [email protected]. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at [email protected].
DAMAGED ITEM AND LOW QUALITY
For the fastest resolution, please include a photograph demonstrating the poor quality or the damaged area of the item. The most optimal pictures are on a flat surface, with the tag and error clearly displayed.
We will use this information to help you with your order, and eliminate errors in future.
REFUND POLICY
If you feel the product that you’ve purchased does not show the requirements that you initially had in mind, then you do have the option to request a refund.
Here are the circumstances in which refunds will be granted:
You can get a refund if:
Please note that refunds can take 3-5 business days to return in your account.
You can always contact us for any return question at [email protected].