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Certification: | CE |
---|---|
Certification: | RoHS |
Smart home platform: | Other |
Origin: | CN(Origin) |
Itercom: | Yes |
Connection Type: | wireless |
Alarm: | No |
Power: | Dry battery |
Feature: | Video |
Display: | Color |
Item Type: | Video Doorbell |
color: | black |
Wake up: | Push Button/PIR/Mobile Phone APP |
PixelsLens: | 166 wide-angle |
Waterproof: | Yes |
2600mah Battery: | 2 pcs (optional) |
Resolution: | FULL HD 1080P |
APP: | FULL HD 1080P |
SD Card: | support |
Night vision: | 6 pcs Infra-Red LED Lights |
Tuya Dual WiFi Video Doorbell Camera 5G/2.4GHz Outdoor Wireless Smart Door Bell Chime Smart Home Door Phone Camera
Two way audio Support Dual band wifi 2.4GHz & 5G
Waterproof and durabl, long service life
Cloud Storage
PIR motion Detection
Not only a doorbell , also a surveillance.
HD IR Night Vision ,24 Hours security guard
Answer the front door from anywhere
FAQ:
Q: Why the doorbell cant turn on with the batteries?
A: You need to take off the sticker on the batteries and it will work.
Q: If wifi signal is too weak near the door, How can I solve the signal problem?
A: You shall order with the wifi extenter, It will hope you extend the wifi signal distance.
Q: What power it support, AC power or DC power?
A: No, it does not support power.
Q:I order with battery, why I can't turn on the camera?
A:All battery sent with a Insulating film, you shall move out it before you use.
Q:Why my new battery work short time?
A:For airline require: all rechargable battery must keep 0-60% power, if not, parcels can't be shipped by air post.
So some battery is empty or less power. please charge battery full at the first time you use.
Q:Is the night mode on auto at night?
A:Yes, It build in Photosensitive chip, Night mode will on auto at night.
Q:My house is a villa, I don't want the camera doorbell call me always. How can I do?
A:In the setting, you can Turn off the PIR detection. Then it will not call you if no body click the doorbell button.
Q: Sometimes, the camera will disconnection in my phone, how can I do?
A: Transfer wifi connect to 4G, or transfer 4G to wifi. and then restart the Tuya app. If problem can't be solve, then restart the doorbell.
Q: Is every doorbell check before shipping?
A: Yes, Before we sent, all doorbell tested wifi connect, chime connect, video quality, sounds quality, Night mode, motion detection ....etc.
Q: Is the doorbell support Intercom?
A: Yes, it support 2CH Intercom. No matter where are you, people near the door can speak with you if your phone has wifi or 4G signal.
Q: Is the doorbell support 5GHz wifi or only 2.4G.
A: It support only 2.4G.
Q: Is one Doorbell support 2 or more chime?
A: Yes, One Doorbell support connect multi chime.
DELIVERY ESTIMATE
We processes orders between Monday and Friday. Orders will be processed within 5 business days of ordering and shipped the next day after the processing day. Please note that we don't ship on weekends.
We deliver your orders in 15-20 working days (free shipping), International orders delivery is subjected to the policy of third party courier service, and differs from country to country basis.
Due to the Covid-19 pandemic, you may experience delivery delays but we are committed to getting your order to you as soon as possible.
Note: Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.
RETURN POLICY
At MMO-Dropship we strive to make our customers 100% satisfied with the product they’ve purchased from us. If you are experiencing any shipping or products issues, and you’re feeling frustrated, then please send us an email and our team will assist you right away.
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at [email protected]. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at [email protected].
DAMAGED ITEM AND LOW QUALITY
For the fastest resolution, please include a photograph demonstrating the poor quality or the damaged area of the item. The most optimal pictures are on a flat surface, with the tag and error clearly displayed.
We will use this information to help you with your order, and eliminate errors in future.
REFUND POLICY
If you feel the product that you’ve purchased does not show the requirements that you initially had in mind, then you do have the option to request a refund.
Here are the circumstances in which refunds will be granted:
You can get a refund if:
Please note that refunds can take 3-5 business days to return in your account.
You can always contact us for any return question at [email protected].